golbat Responsible Gambling — Keep Yourself and Your Family Safe
Gambling should be a form of entertainment, not a burden. golbat believes every player should play with awareness and within their own means. On this page you will find tools for setting limits, warning signs to watch for, and ways to get support.
golbat's Commitment
golbat is an entertainment platform — from casino slots to cricket betting. But entertainment stays healthy only when it stays within control. At the heart of our policy is one belief: every player has the right to understand their own situation and should have the opportunity to make decisions accordingly.
Our Terms and Conditions clearly state that golbat is for those aged 21 and above only. Age verification is a mandatory step in our process. No minor or underage person may open or use an account on this platform.
We use SSL encryption to ensure the security of your personal information and transactions. Our Privacy Policy explains how your data is used and kept secure.
- Accounts are issued to those aged 21 and above only
- Age verification is mandatory at registration
- Deposit limits and self-exclusion features are available to everyone
- 24/7 support team — in Bengali and English
- Account activity monitoring
- Active steps taken on suspicious or harmful behaviour
Set Your Own Limits
golbat gives you several practical tools so you can decide for yourself how much you play and how much time and money you spend. Contact us via live chat to use these tools.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be accepted for that period.
Session Time Limit
Decide in advance how long each session will last. When the set time is up, you will automatically receive a reminder.
Self-Exclusion
You can keep your account closed for a set period — from seven days up to permanently. This is the strongest protection option available.
Bet Limit
Set a maximum amount per bet in advance. This helps avoid large losses in an emotional moment.
Loss Limit
Set a maximum loss amount per day or week. When that amount is reached, the session will stop automatically.
Break Request
If you want to take a break from playing for a few days, let the support team know. They will temporarily suspend your account.
Request a Limit
Contact us via live chat or fill in the form below and send it by email — our team is active 24/7.
Warning Signs of a Problem
Most people do not realise when entertainment has turned into a problem. If the signs below appear in yourself or someone close to you, it is time to seek help.
- Repeatedly spending beyond your budget and betting more to recover losses
- Finding it hard to stop playing, or feeling restless as soon as you stop
- Hiding your gambling habits from family or friends
- Borrowing money to fund gambling or avoiding important expenses
- Finding it hard to focus on work, studies, or relationships
- Continuously playing to win back lost money — the "I'll win next time" mindset
- Repeatedly turning to gambling to cope with stress, anxiety, or loneliness
Check Yourself
Ask yourself these questions about your gambling habits over the past 30 days:
- Did I play longer than I planned?
- Did I spend more than my set budget?
- Has time with my family reduced?
- After a loss, did I keep playing to chase it back?
If two or more answers are "yes", take a break and seek help.
All activities on golbat — casino games, slots, live casino, and sports betting — are for persons aged 21 and above only. Accounts belonging to underage users will be closed immediately.
Where to Get Support
If you are struggling, you do not have to carry it alone. Beyond golbat's support team, family and professional counsellors can also help.
golbat Live Chat
Our support team provides assistance in Bengali and English 24 hours a day, 7 days a week. For account limits, self-exclusion, or any concerns, contact us via live chat — you will get an immediate response.
Contact by Email
If you would like to discuss things in detail, write to us at [email protected] — our responsible gambling team will respond to your message. Writing "Responsible Gambling" in the subject line will get you faster attention.
Family and Friends
Talk to the people close to you. Family support is often the most effective. If you are worried about a family member's habits, ask them to read this page or bring them along and contact support together.
Professional Counsellors
Advice from a mental health specialist or behavioural therapist can often provide the most effective solution. Mental health services are available at government and private hospitals in Bangladesh — please consult a doctor.
Self-Assessment and Planning
Review your own gambling history, set a budget, and maintain a balance with other activities. Set aside a specific amount of time and money each week and stick to it.
Remember: Seeking help is not a sign of weakness — it takes courage. golbat's support team is here for you. Whether the problem is small or large, talk to us.
Some Basic Principles of Healthy Gambling
Betting and casino games are fundamentally games of chance. Over the long term, the platform has a mathematical edge — this is normal and applies to all legitimate gaming platforms. So before you play, keep in mind: this is not a source of income, it is for entertainment.
Before each session, decide the maximum amount of money and time you will spend that day. This decision should be made beforehand — when your head is clear — not at the betting table or in the middle of a slot spin. golbat's deposit limit and session tools help turn this plan into practice.
Increasing your bets after a loss to chase recovery is one of the most harmful habits. It often leads to even greater losses. If you lose in a session, take a break — making decisions with a fresh head the next day is better.
Drinking alcohol or anything else while playing reduces your ability to make decisions. Play with a clear head and keep to your own limits. To learn more about golbat's various games and betting options, read our FAQ page — you will find answers to many questions there.
Because playing on mobile is convenient, many people play just before going to sleep — this reduces sleep quality and increases the chance of making poor decisions when tired. Build a habit of putting your phone aside outside of set hours.
Protecting Minors
golbat strictly ensures that no one under the age of 21 can play on the platform. Age is verified at registration and identity documents may be requested if there is any doubt.
If there are children or teenagers in your household, keep your device secure — use a password and make a habit of logging out. Never leave a golbat account logged in where others can access it.
If you suspect that a minor you know is using golbat, notify our support team immediately. We will act quickly.
Advice for Parents
- Use a strong password on your device
- Log out after every session
- Keep your account details stored securely
- Talk to your children about online safety
- If you have any suspicion, notify support immediately